Dress Hire Terms & Conditions

 THE DRESS STUDIO HIRE AGREEMENT TERMS AND CONDITIONS

  1. Agreement
    1. By paying the rental price to The Dress Studio (TDS), you are agreeing to hire the garment from TDS subject to the terms and conditions set out in this document.
    2. You acknowledge and agree that: 
      1. the garment remains TDS's property at all times;
      2. you must not damage the garment; and
      3. you bear the entire risk of loss or damage arising out of or in connection with the use and storage of the garment from collection until the return of the garment to TDS.
  2. Payment
    1. Payment of the rental price for online bookings must be made at the time the order is placed by the payment services provided.  TDS is unable to process your order(s) until such payment is made and proof of payment is received.
    2. Payment of the rental price may also be made in cash or by card (EFTPOS) at the time of booking at TDS.
    3. Once the rental price has been paid to TDS in full your booking is confirmed.  If your booking has not been confirmed, the garment may be booked by another customer (unless TDS has advised in writing otherwise).
    4. Once the rental price for a garment has been paid for in full, subject to any other clause of this agreement, no refunds will be given.  It is your responsibility to try on the garment before booking and have an understanding of the garment's size.
    5. The rental price is inclusive of Goods and Services Tax.
    6. If deemed necessary by TDS, TDS will securely store your card details until the garment is returned to TDS.  No extra charges will be made to your card if the garment is returned in a condition and timeframe that is acceptable to TDS (to be determined at TDS's sole discretion acting reasonably).
  3. Returns and late fees
    1. All garments are to be returned into TDS’s drop box (unless otherwise agreed by TDS in writing) by 8pm on the Monday immediately following collection of the garment (Return Time).
    2. If the garment is not returned by the Return Time:
      1. and TDS is not able to make the garment available for a subsequent booking, you will be charged the full rental price of that subsequent booking in addition to the rental price already paid and any late fee as set out below;
      2. you will be charged late fees in the amount of $20 per day until the garment is returned to TDS; and
      3. and the garment is not returned within 10 days from the Return Time, the late fees you will be charged will be the amount of the recommended retail price of the garment as listed on TDS's website (RRP).
  4. Condition, cleaning and damage
    1. You agree to return the garment to TDS in the condition it was provided to you.
    2. All cleaning of the garment will be arranged by TDS at its cost.  By hiring the garment you agree that you will not attempt to clean the garment (as the garment may further damaged by this process).
    3. If a garment is returned with minor damage (to be determined at the absolute discretion of TDS acting reasonably), you will be liable for the cost of the repair (which is to be paid by you in addition to the rental price already paid).  The cost of repair will be determined in good faith by TDS (in TDS's absolute discretion acting reasonably) through consultation with TDS’s relevant service provider.
    4. If a garment is returned with major damage (to be determined at the absolute discretion of TDS acting reasonably), you will be liable for the full replacement cost of the garment (which is to be paid by you in addition to the rental price already paid), which will be determined in good faith by TDS (in TDS's absolute discretion acting reasonably) and which may be up to, but not above, the RRP of the garment.  
    5. You agree to pay the additional fees and costs (if applicable) set out in this agreement within 14 days of being advised of the amount in writing and, if relevant, authorise TDS to charge your card accordingly.
  5. Refunds

You will be entitled to a refund if the garment is received damaged beyond normal wear and tear expected of a hire garment (to be determined by TDS at TDS's absolute discretion acting reasonably).  You acknowledge and agree that you are hiring a second hand garment that has been worn previously and that some wear and tear is to be expected.